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Assistant General Manager

Mamas on the Half Shell
Full-time
On-site
Baltimore, Maryland, United States
$70,000 - $80,000 USD yearly

Mama's on the Half Shell, with locations in Baltimore and Owings Mills, MD is looking to hire a full-time Assistant General Manager to support the general manager. Are you ready to use your customer service skills in a fun, family-friendly restaurant? Do you have food service experience? Would you like to work for a company that has a small business feel? If so, please read on!


This restaurant management position earns a competitive salary of $70,000 - $80,000 per year, depending on experience. We provide fantastic benefits, including health, dental, vision, food discounts, staff parties, and events. Additionally, we offer this position paid time off (PTO) and bonuses. If this sounds like the right food service opportunity for you, apply today!




ABOUT MAMA'S ON THE HALF SHELL


In 2003, our opening day was the realization of five years of dreaming, discussing, and collecting. It is our hope that when our customers are with us, they feel welcomed into our home with open arms. There really is no average age at Mama's on the Half Shell, making our restaurant a true destination for great food and celebration. As native "Baltimoreans," we felt Baltimore needed a thoughtful, classic seafood restaurant. Our menu is important, but we also want our guests to come in and feel comfortable for any occasion, be it a business meeting, Sunday football, a birthday, an anniversary, or just some time out. Our restaurant is a place where you could "bring it or bring it down." We're the neighborhood bar that everyone wants to go to!


It's our family-friendly environment that makes our guests feel at home, and we credit our staff for helping us create such a fun, low-key atmosphere. To thank them for helping us succeed, we do our best to support our staff by providing them with great benefits and other nice perks. We also cultivate a close-knit community of employees who know they can lean on each other and have each other's backs. Our team is the Mama's Family, and there's always room for more!




A DAY IN THE LIFE OF AN ASSISTANT GENERAL MANAGER


In this position, you are the second line of defense that provides support to our general manager. You assist in implementing procedures that optimize our business, ensuring that our goals are met. A natural leader, you oversee your team and offer suggestions for improvement as necessary. Dedicated to the team, you build great working relationships with both front-of-house and back-of-house employees.


You have excellent customer service skills and can handle any guest conflict with ease. Additionally, you step in as needed to cover for other team members. You love working with our fantastic team and take pride in the part you play in keeping our restaurant running smoothly!




QUALIFICATIONS FOR AN ASSISTANT GENERAL MANAGER



  • 3+ years of restaurant management experience

  • Leadership skills


Can you work independently and with others? Are you organized and detail oriented? Can you communicate effectively verbally and in writing? Are you a good problem solver? Can you resolve conflict? Do you have strong customer service skills? If yes, you might just be perfect for this food service position!




WORK SCHEDULE FOR AN ASSISTANT GENERAL MANAGER


This restaurant management position is full-time and typically works a combination of day and night shifts with 2 days off guaranteed each week.




ARE YOU READY TO JOIN OUR FOOD SERVICE TEAM?


If you can provide excellent customer service and feel that you would be right for this restaurant management job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!